Frequently asked questions

Forming your own company is a big deal and you’re bound to have questions.  Here we’ve included some of the questions we’re most frequently asked on.

If you have a question that’s not answered, we’ll be happy to help. Call us on 0845 880 8180.

Why register online with us?

  • Faster, more accurate results, with everything done on your behalf.
  • Significant savings – a postal application costs around two thirds more.
  • Secure passing of information.
  • A free fast track Barclays Business Current Account with £50 cash back from us.

How long is the formation likely to take?

If your incorporation complies with the Companies House company registration regulations, your formation could be completed within three working hours.

Can I check the progress of my formation?

Once you’ve started the formation process with us we’ll give you secure access to our site so that you can check the status of your company formation.

We will email you when we receive an update from Companies House to say whether your company has been successfully formed, or that the company has been rejected.

To log in, please click on the 'Login' tab at the top of our home page and enter your email address and password.

Once your formation has been accepted by Companies House, your company status will be highlighted in green and you will be able to download electronic copies of your legal documents by clicking the 'electronic documents' link.

If your company is rejected, we are on hand to tell you what changes need to be made in order to receive a successful formation next time you submit.

What should I do if I have forgotten my password?

If you’ve forgotten your password, click on the ‘I forgot my password’ link on the log in page and we’ll send you an email where you can reset it.

How can I contact The Formations Company?

You can contact us by email at support@theformationscompany.com, or by phone from 9am to 5.30pm, Monday to Friday on 0845 880 8180.

Follow us on Twitter @incorporateonline

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Where will I find my electronic documents?

Once your formation has been accepted by Companies House, we’ll change your company status on our system and you’ll be able to select, view and download electronic copies of your legal documents.

Where are my printed documents?

If you selected one of our packages that include printed documents, we aim to have these with you within three to five working days.

If you have not received your documentation within this time, please contact our support team at support@theformationscompany.com

Is there anything I need to do after incorporation?

Once we’ve registered you as a limited company, you’ll need to contact HM Revenue & Customs (HMRC) to let them know that your company is active and has started its first accounting period.

An accountant should be able to support you with this, as well as advising you on other organisations that your business needs to register with.

What about my fast track bank account and the £50 cash back?

Our deal with Barclays means you can benefit from a dedicated service and an automated fast track application process for your business bank account. Plus, we’ll put £50 cash back into your new Barclays Business Current Account when you open it within 90 days of us incorporating your company.

Once your incorporation is complete, we’ll automatically send your company registration details to Barclays.  They will then contact you, within one working day, to arrange a meeting to open your Barclays Business Current Account.

Be sure to contact us as soon as you receive your account number and sort code and we’ll deposit £50 into your new account.

Can I change my company name?

Yes. You can request a company name change by completing a NM01 form (notice of change of name by resolution) through the Companies House website www.companieshouse.gov.uk

How can I change my company registered address?

You can change your company registered address using an ADO4 form (change of location of the company records to the registered office) on the Companies House website www.companieshouse.gov.uk