Ditch the WiFi lag and switch to business broadband

If your home broadband connection goes down, you’re probably just losing out on a few hours of Netflix watching or Facebook scrolling. If broadband cuts out while you’re running your business, on the other hand, it could have more serious consequences. You mightn’t be able to close important online transactions, you may be cut off from your customers, and you may lose money as a result. Which is why choosing a business broadband package may be a safer option. While it may cost more, it can also offer peace of mind.

3 key benefits to a business broadband service:

Customer support

With a business broadband package, customer support is generally open 24/7, compared to the more limited working hours of home broadband customer support teams. Most providers also agree that your line will be fixed within 24 hours, and on higher-tier packages, that time-frame can be brought down to just a couple of hours.


Business broadband deals often offer access to higher grade security software. Most routers will have firewalls and filter more effectively, which is vital when you’re dealing with sensitive business data. Cybersecurity is designed to battle a number of security threats, including malware, hacking, phishing, inside attacks and DDoS’s. Basic network security is often included with business broadband packages.

Web Services

Many telcos are now offering services such as domain names, cloud storage and free public Wi-Fi when you connect to certain hotspots. Cloud storage is a particularly useful tool for small businesses, meaning your system and files can be backed up and accessed from everywhere.

How do I choose the right service provider?

Keep your eye on the market

The telco market can feel oversaturated with good deals, special offers and big bundles. It’s important to break through the marketing talk and compare deals before committing to a contract. Using a broadband comparison tool, such as Money Supermarket’s, is the easiest way to compare the market and package deals.

Know how many people you’re employing

Connection speed varies between plans and broadband providers. While many networks now offer fibre optic service, the more affordable option is generally ADSL; this technology uses telephone lines to transmit data, whereas fibre uses fibre optic cable to transmit data.

According to Workspace, rough estimates of ADSL speeds you should look for are:  
  • 0-10 employees: 2Mbit/s – 8Mbit/s
  • 10-20 employees: 8Mbit/s – 20 Mbit/s
  • 20-30 employees: 24Mbit/s

What about fibre-optic broadband?

Fibre-optic broadband is very fast and reliable when compared with ADSL. Because it uses fibre optic cables, the data has the potential to travel at the speed of light. It can also handle more internet usage (traffic), without the speed of your download being affected.

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