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The Formations Company Cookie Policy

A cookie is a technology for remembering information between web pages. It is the term given to describe a type of message that is given to a Web browser by a Web server.  Because of cookies, your web browser can remember you are logged in, or have visited a site before, or what your personal preferences are making your browsing experience better.

Cookies and Tracking technologies: technologies such as cookies, tags and scripts are used by us and our partners (such as advertising, marketing and analytics), affiliates or analytics or service providers. These technologies may be used in analysing trends, administering the Sites, tracking users’ movements around the Sites and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by such companies on an individual as well as aggregated basis. The third-party cookies (stored by a different domain to the visited page’s domain) used by us are outlined in the table below. Unless otherwise stated on the site, the data is anonymised.

Some or all of these tools may be used to track information about your behaviour on our website depending on your region. For more information or to opt-out, please visit the respective website(s) of these vendors or contact us at compliance@theformationscompany.com

 

3rd Party

Purpose

Link to Privacy Policy

Google analytics

Customer analytics

https://policies.google.com/technologies/cookies

Hotjar

Customer analytics

https://www.hotjar.com/legal/policies/privacy

Optimizely

A/B testing

https://www.optimizely.com/privacy/#information-we-collect

Popup Dominator

Popup overlays and exit intents

https://www.popupdomination.com/privacy-policy

Mouse Flow

Form monitoring

https://mouseflow.com/privacy/

Unbounce

Landing pages

https://unbounce.com/privacy/

Appcuse

Onboarding helper

https://www.appcues.com/privacy

Olark

Online Chat

https://www.olark.com/privacy-policy

Freshdesk

Online Chat

https://www.freshworks.com/privacy/

Zoho

Online Chat

https://www.zoho.eu/privacy.html

Some or all of these tools may be used to track information about your behaviour on our website depending on your region. For more information or to opt-out, please visit the respective website(s) of these vendors or contact us at compliance@theformationscompany.com.

Your Rights

You have the right to request copies of your personal information. If you think any of the personal information we hold about you is inaccurate, you may also request it is corrected or erased. You also have a right, in certain circumstances, to object to our processing of your personal information, to require us to stop processing your personal information and/or to withdraw your agreement to processing based on ‘consent’, but this does not apply where we have other legal justifications to continue processing your data or an overriding legitimate interest.

In relation to all of these rights, please write to us at the address below.

Complaints Process

If you have a complaint about how we have handled your personal information you may contact us using the details below and we will investigate your complaint. You also have the right to complain to the Information Commissioner’s Office – (www.ico.org.uk ).

Contact Us

You can contact us by writing to us at:

Data Protection Supervisor, TheFormationsCompany.com Ltd,130 Old Street, London, EC1V 9BD

Or at compliance@theformationscompany.com.